Connecting...

Claims Officer

Job Title: Claims Officer
Contract Type: Permanent
Location: Inner Suburbs Perth, Western Australia
Industry:
Salary: Apply wth resume through advert now!
Reference: BBBH601_1629344417
Contact Name: Catherine Lanigan
Contact Email: recruitment@implicor.com.au
Job Published: August 19, 2021 13:40

Job Description


Do you thrive on efficient & timely management as well as settlement of claims? If so apply now!

SNAPSHOT OF WHAT YOUR NEW THE ROLE WILL ENTAIL

Full details will be provided in detail at the client interview but will include -

Providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases. Maintain current knowledge of insurance guidelines and policy changes and modifications
Identify any issues and/or anomalies that are non-compliant with regards to policy and procedures and resolve and/or escalate where required. Sharing and disseminating information with relevant stakeholders taking into consideration confidentiality/policy guidelines. Compliance requirements and individual accreditation levels are maintained and adhered to. Non-compliant issues/any discrepancies resolved and/or escalated within agreed timeframes. Maintain good client relationships with the insured, agents, service providers and the general public. Respond to client requests in accordance with service standards. Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out. Clear and timely communication with all stakeholders. Enquiries responded to within agreed timeframes. Ensuring positive feedback from internal and external sources. Receiving, recording and processing all incoming insurance claims for assigned area. Interpreting basic policy coverage's and determining if coverage's apply to claims submitted, escalating issues as needed. Setting reserves and authorizing payment within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Identifying suspicious or potentially fraudulent claims, notifying supervisor, arranging investigation and briefing solicitors if further action is to be taken. Claims settled within agreed timeframe with no policy breaches. Maintaining satisfactory peer review, internal audit and regulator audit findings. Ensuring accuracy and timeliness of payments. Adhere to policies and procedures. Accuracy and timeliness of reports. May mentor junior staff as required with the successful transfer of knowledge.

WHO YOU'LL BE WORKING WITH

Reports to Claims Manager and works with a friendly knowledgeable team.

VITAL QUALIFICATIONS & EXPERIENCE FOR THE ROLE

You will need to have general insurance claims experience.

ESSENTIAL SKILLS & SOFTWARE KNOWLEDGE

High level of verbal and written communication skills. Good computer skills.

YOUR NEW COMPANY

CBD based role

A LITTLE ABOUT IMPLICOR & THE PROCESS

You are important!

We read every application.

Shortlisted candidates will be contacted for further information, to discuss the role and client. Shortlisting occurs daily.

Please add us to your safe sender list so you receive emails & texts.

Everyone will be advised of the outcome of their application.

We are a recruitment agency and don't accept applications from other agencies.

Implicor was founded in 1991. We are a consistent and process driven recruitment agency. We strive for a happy and contented employee-employer relationship. Our success rate is 99% within the warranty/guarantee period.

The name, Implicor, is based on the Latin word for "employ, employer and employee" all vital to the recruitment process and the art of employment.

Follow Implicor on Linkedin and Facebook. Resources, Blogs & Testimonials are on our website www.implicor.com.au