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Customer Experience Manager

Job Title: Customer Experience Manager
Contract Type: Permanent
Location: Jandakot, Western Australia
Industry:
Salary: Apply with resume through advert now!
Reference: BBBH609_1632281758
Contact Name: Catherine Lanigan
Contact Email: recruitment@implicor.com.au
Job Published: September 22, 2021 13:35

Job Description


Enhance the Customer Experience and lead a team of 3. Southern suburbs. Fabulous work environment

SNAPSHOT OF WHAT YOUR NEW THE ROLE WILL ENTAIL

Full details will be provided in detail at the client interview but will include - Effectively guide and manage customer relations and expectations; Anticipating and responding to any issues in a timely manner with great solutions; Guiding customers and your team; Working within the organisation objectives of Work Together, Rising Above the Challenges, Striving to be 'Exceptional' creating a right and sustainable future and Happiness for all Stakeholders.

WHO YOU'LL BE WORKING WITH

Reports to Operations Manager, leading 3 staff and working in one of the best cultures in Perth.

VITAL QUALIFICATIONS & EXPERIENCE FOR THE ROLE

You will need to have excellent customer service experience including leadership; Demonstrated ability to influence, build and maintain relationships

ESSENTIAL SKILLS & SOFTWARE KNOWLEDGE

High level of written and oral communication skills; strong analytical and problem solving skills; A high level of computer literacy as well as the ability to quickly learn customized software systems.

YOUR NEW COMPANY

Located in Jandakot they are an amazingly successful award winning organization.

A LITTLE ABOUT IMPLICOR & THE PROCESS

You are important!

We read every application.

Shortlisted candidates will be contacted for further information, to discuss the role and client. Shortlisting occurs daily.

Please add us to your safe sender list so you receive emails & texts.

Everyone will be advised of the outcome of their application.

We are a recruitment agency and don't accept applications from other agencies.

Implicor was founded in 1991. We are a consistent and process driven recruitment agency. We strive for a happy and contented employee-employer relationship. Our success rate is 99% within the warranty/guarantee period.

The name, Implicor, is based on the Latin word for "employ, employer and employee" all vital to the recruitment process and the art of employment.

Follow Implicor on Linkedin and Facebook. Resources, Blogs & Testimonials are on our website www.implicor.com.au

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