Claims Administrator/ Manager - Broking Firm

Job Title: Claims Administrator/ Manager - Broking Firm
Contract Type: Permanent
Location: Western Suburbs Perth, Western Australia
Salary: Apply with resume through advert now!
Reference: BBBH424_1515576819
Contact Name: Catherine Lanigan
Contact Email:
Job Published: January 11, 2018 17:28

Job Description

Claims handling involving claims management, checking policy coverage, managing existing claims, finalising claims, reporting.


Will be provided in detail at client interview but will include -

New claims -

Received new claim notification from client or account broker via phone or email; email client claim form or take information over the phone and do online lodgement with underwriter within 2 days; process salient information into winbeat.

Check policy coverage - check all claim information against schedule & PDS to ensure item is covered.

Existing claims - Update as claims progress occurs ie claim number, claim details including estimate, all and any actions as they occur; set up and administer follow up system for claims; administer/manager incoming digital and hardcopy communications against the claims.

Finalising claim - Participate in the communication of acceptance or declining of claim with the Senior Broker or Account Broker; administer the successful or unsuccessful finalisation/settlement of the claim within Winbeat; forward feedback emails to clients;

Reporting - Preparation and circulation of claims meetings and reports; auctioning requirements within prescribed deadlnes.


Reports to Senior Staff and Executive Management Team

Has authority and responsibility for the accurate, on time and friendly performance of your role.


You will need to have good experience with commercial claims.


Commercial broking claims experience is preferred.


Located in the Western suburbs

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