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Claims Administrator/ Manager - Broking Firm

Job Title: Claims Administrator/ Manager - Broking Firm
Contract Type: Permanent
Location: Western Suburbs Perth, Western Australia
Industry:
Salary: Apply with resume through advert now!
Reference: BBBH424_1517019635
Contact Name: Catherine Lanigan
Contact Email: recruitment@implicor.com.au
Job Published: January 27, 2018 13:20

Job Description

Claims handling involving claims management, checking policy coverage, managing existing claims, finalising claims, reporting.

GENERAL FUNCTIONS & TASKS

Will be provided in detail at client interview but will include -

New claims -

Received new claim notification from client or account broker via phone or email; email client claim form or take information over the phone and do online lodgement with underwriter within 2 days; process salient information into winbeat.

Check policy coverage - check all claim information against schedule & PDS to ensure item is covered.

Existing claims - Update as claims progress occurs ie claim number, claim details including estimate, all and any actions as they occur; set up and administer follow up system for claims; administer/manager incoming digital and hardcopy communications against the claims.

Finalising claim - Participate in the communication of acceptance or declining of claim with the Senior Broker or Account Broker; administer the successful or unsuccessful finalisation/settlement of the claim within Winbeat; forward feedback emails to clients;

Reporting - Preparation and circulation of claims meetings and reports; auctioning requirements within prescribed deadlnes.

RELATIONSHIPS & AUTHORITY

Reports to Senior Staff and Executive Management Team

Has authority and responsibility for the accurate, on time and friendly performance of your role.

QUALIFICATIONS & EXPERIENCE

You will need to have good experience with commercial claims.

TECHNICAL SKILLS/SOFTWARE KNOWLEDGE

Commercial broking claims experience is preferred.

CLIENT OVERVIEW

Located in the Western suburbs