The 'organiser' of the claims, responsible for efficiently organising/coordinating trade operations and procedures.
Liaising efficiently & professionally with insurance companies, loss adjusters, brokers, homeowners & tradies, running the claim by overseeing various trades to ensure insurance repairs are done 'on time and right the first time'
GENERAL FUNCTIONS & TASKS
Will be provided in detail at client interview but will include -
Focusing on operation and communication such as emails, telephone calls; managing and meeting monthly targets revolving around sales targets/budgets, and debt collection; approvals, paper work sent, clients calls within deadlines; arranging 'make-safes' immediately; attending to all file actions within company deadlines; administering PO's and variations; general administration and some secretarial support.
RELATIONSHIPS & AUTHORITY
Reports to the Administration Manager.
Has authority and responsibility for the accurate, high quality, on time performance of duties/responsibilities.
QUALIFICATIONS & EXPERIENCE
You will need to have proven experience insurance claims management and/or construction repair administration.
TECHNICAL SKILLS/SOFTWARE KNOWLEDGE
Working experience and comfortable with microsoft office
Location: Eastern suburbs office location
Size: National insurance builder
Culture: Robust, friendly, inclusive.