Reception & Client Services Officer

Discipline: Administration
Job type: Permanent
Salary: Apply with resume through advert now!
Job ref: BBBH388_1502772420
Published: almost 8 years ago


A rare opportunity to join a successful national firm as a Client Services Officer in the exciting Australian Stock Exchange Share Registry arena.

GENERAL FUNCTIONS & TASKS

Will be provided in detail at client interview but will include - processing of transfers; input of shareholder details ie name, address, tax file number, financial details, reporting requirements and changes of address; processing of 'placements'; answering Shareholder, Stockbroker, Company Secretary enquiries; assisting with the mail, filing and printing of documents and mail outs.

In due course there is the possibility of career progress to managing and reconciling corporate actions; reconcile bank accounts; identify, analyse and resolve variances within the bank reconciliations; assist with transaction processing; assist with the maintenance of the Company's Register; Ensure time sensitive duties are completed prior to cut off deadlines; liaise with clients and shareholders; Other duties as required.

RELATIONSHIPS & AUTHORITY

Reports to the National Operations Manager, the Branch Manager, other Management Staff.
Has authority and responsibility for the accurate and on time performance of role.

QUALIFICATIONS & EXPERIENCE

You will need to have previous experience in a client contact administrative or accounts role requiring high attention to detail, plus ongoing client service via phone or email.

Excellent written and communication skills are essential.

TECHNICAL SKILLS/SOFTWARE KNOWLEDGE

Intermediate Microsoft office skills especially word and excel.

CLIENT OVERVIEW

National share registry

REMUNERATION

Will be in line with the appropriate award at Junior rates with a loading for skills/experience