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Administration - Scheduling Assistant

Job Title: Administration - Scheduling Assistant
Contract Type: Permanent
Location: Southern Suburbs Perth, Western Australia
Industry:
Salary: Apply with resume through advert now!
Reference: BBBH541_1603345634
Contact Name: Catherine Lanigan
Contact Email: recruitment@implicor.com.au
Job Published: October 22, 2020 16:47

Job Description


ROLE

This role involves responding to customer enquiries, scheduling completion and service works, and providing support to the Logistics Scheduler and Customer Service team as required.

GENERAL FUNCTIONS & TASKS

Will be provided in detail at client interview but will include - Assist customers by dealing with service queries; Allocate service calls to service technicians; Update computer system with completion dates; Follow up communications to customers on completion services timeframes; Booking and confirmation of handovers with technicians and customers. Any and all other duties

RELATIONSHIPS & AUTHORITY

Reports to Scheduler & Operations Manager
Has authority and responsibility for friendly effective and competent performance of duties

QUALIFICATIONS & EXPERIENCE

You will need to have exceptional administration skills, be able to multi task and be diplomatic. Great verbal and written communication skills.

TECHNICAL SKILLS/SOFTWARE KNOWLEDGE

Microsoft Office

CLIENT OVERVIEW

Manufacturing company located in southern suburbs.

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